In Emergency We Need to Be Calm, Cool and Compassionate

When we think of emergency, planning is not part of it! When it comes to a medical or trauma emergency and it is you or a loved one, planning and most rational thinking goes out the door. But when it is your job to plan for those unplanned events rational think is all we have to rely on. That is exactly what we do in the ER. Those moments call for calm, cool and collected thinking. The need is to assess and go through the detective work of questions, probing, examining, thinking, measuring and testing (the list goes on). This science saves lives! But it’s the science that WE know and not the customer or patient, most often. This ultra rational thinking tends to come off rather cold and disconnected. Well, studies show that healing is assisted by lack...

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